A complete guide to safe and healthy gaming for players in Bangladesh
Our core principles and the protections available to you
10 games believes that gaming should always be a form of entertainment, never a source of financial stress or mental hardship. We place the highest priority on the wellbeing and safety of every player in Bangladesh. Our platform includes tools to help you stay aware of your gaming habits. We encourage every user to play responsibly and are always ready to provide support when needed. Ensuring your enjoyment and safety is our goal.
Set a clear budget for yourself before you start gaming and never go beyond that limit. On our platform you can set daily, weekly, or monthly deposit limits that will be enforced automatically. Avoid placing larger bets in the hope of recovering lost money, as this only deepens the problem. Never think of gaming as a source of income — it is for entertainment only. Staying within your financial limits is the first step to responsible gaming.
Regularly monitor how much time you spend gaming and set a specific daily time limit for yourself. Playing for long stretches at a time can cause mental fatigue and reduce your ability to make good decisions. Use our session reminder feature, which will prompt you to take a break after a set amount of time. Maintaining a balance between gaming and family, friends, and other responsibilities is important. For a healthy lifestyle, keep gaming as a small part of your life.
If you feel gaming is getting out of your control, use the Self-Exclusion feature. Through this feature, you can temporarily close your account for a set period of time. While self-exclusion is active, you will not be able to log in or make deposits on the platform, which will help you take the break you need. Making this decision is not a sign of weakness — it is a brave and conscious step. Contact our support team for assistance.
10 games strictly prohibits anyone under 18 from using the platform and verifies age at the time of registration. Keep your password secure so that minors on your device cannot access the platform. If gaming in a family environment, using parental control software is recommended. If you suspect a minor is using an account, notify us immediately. Protecting children and teenagers is one of our highest responsibilities.
Don't be embarrassed to talk about gaming problems — seeking help at the right time is the smart thing to do. Our support team is ready to be there for you seven days a week. Have an open conversation with family or trusted friends about your gaming habits. If needed, seek help from a professional mental health counselor. Remember, acknowledging the problem is the first step toward solving it.
If you notice these signs, it's time to be cautious
If you are spending money meant for essential expenses on gaming, borrowing to place bets, or repeatedly trying to recover lost money — these are serious warning signs. Hiding gaming expenses from family or lying about them is also a red flag. Being unable to pay bills or depleting your savings because of gaming means the situation has gone out of control. In this case, stop gaming immediately and seek support. Gaming is never a solution to financial problems — it only makes them worse.
Feeling restless, irritable, or anxious when you cannot game may be a sign of addiction. Neglecting work, studies, or family responsibilities to focus on gaming is a dangerous habit. Be alert if you experience sleep problems, irregular eating, or social withdrawal. Repeatedly failing to stop gaming despite trying means professional help is needed. If you cannot recognize the changes in yourself, ask those close to you for their perspective.
Enjoy gaming, but always remember it is simply a form of entertainment. Keep realistic expectations about the chances of winning and take losses in stride. Take regular breaks, spend time with family, and participate in other hobbies and activities. Before you start gaming, ask yourself — am I playing for fun, or to escape stress? Gaming with a healthy mindset keeps the experience positive every time.