Last updated: January 2025 | Applicable to users in Bangladesh
10 games places the highest priority on protecting the personal data of users in Bangladesh. When you use our platform, some of your information naturally comes to us. In this privacy policy, we clearly explain how that information is collected, where it is stored, and for what purposes it is used. We believe transparency is the foundation of trust, so this document is written in plain, easy-to-understand language. Continued use of the platform constitutes your agreement to this policy.
We only collect information that is necessary for the smooth operation of the platform and to improve your experience. During registration, your name, email address, mobile number, and date of birth are collected. National ID or passport details may be requested for identity verification purposes. For financial transactions, the necessary payment method information is collected, though full card numbers or bank PINs are never stored. Your device type, browser, IP address, and activity logs on the platform are also collected automatically and used for security and technical improvements.
Collected data is primarily used for account management, transaction processing, and customer service. Your information may be used to personalize your gaming experience and to inform you of relevant offers and updates. Data is also used to ensure platform security, detect fraud, and meet legal obligations. We never sell your data to third parties or share it with advertisers. Only limited data may be shared with essential partners such as payment processors or legal authorities, and strict confidentiality agreements are maintained in those cases.
10 games uses industry-standard encryption technology to protect your personal data. All data transmissions are secured via SSL/TLS protocols, and stored data is kept on encrypted servers. Only authorized personnel can access your information for specific purposes, and a log is kept of every access. We keep our systems up to date through regular security audits and vulnerability assessments. In the event of a security breach, we will promptly notify affected users and take the necessary steps.
Under applicable laws in Bangladesh, you have several important rights over your own data. You can request to view, correct, or delete your stored information at any time through our support team. The option to opt out of marketing communications is always available to you. Even after account closure, some data may be retained for a specified period due to legal obligations, but that data will no longer be used for any commercial purpose. We aim to process any data-related requests within 30 business days.
Our platform uses cookies and similar technologies to function properly. Your consent is obtained before using any cookies beyond essential ones. Session cookies are used to maintain your login state and ensure security. Performance cookies help us understand which parts of the platform are used most, which helps us improve our services. You can control or delete cookies at any time through your browser settings, though this may limit some platform functionality.
10 games reserves the right to update this privacy policy at any time, and registered users will be notified in advance of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new policy. If you have any questions or concerns about this policy, please contact our support team. To learn more about our data protection practices, Privacy Guide Read the page. We are committed to always complying with applicable data protection laws in Bangladesh and international best practices.